Well I'm stunned. A few days ago I got an email from BT telling me that my broadband connection would be enabled "on or before the 3rd September 2002 at 6pm" ... and here I am not even in September (just) and it's working already. I've missed it ... the web at 56k is just too frustrating. So, what did I do first? Simple ... just caught up on the operating system updates that I had missed: 5 critical updates including a big cumulative patch for IE6. Nothing like being up to date when you need to be. Well done BT, bonus points.