Saturday, September 21, 2002

Kablenet has posted a survey on whether the 100% online/2005 target should be kept. I tried the survey from my usual PC which is firewall protected and has strong control over cookies but I couldn't access the site (hosted by survey monkey), so I had to turn off the controls to use it. It's a bit disappointing - There is one question: should we keep the target yes/no. If no, you get to say which factors should determine what goes on line first (ease of use, customer benefit, ease of deployment, cost save to government etc.). My stance on this (and I've filled in the survey) is that of course the target should stay (after all, Kennedy didn't say 'get a man on or about the moon, sometime in the next 20 or 30 years, bring him back alive if you can). What we need to do to get those services online though is to do the prioritisation that the remaining question allows and deliver the key services sooner so that they encourage later take-up of the remaining services.

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