Friday, November 01, 2002

What gets measured gets done. Or not.

Not everything that needs to get done needs to be measured. A report on performance based e-government in the USA notes that "Excellent cross-agency coordination is seen in the priority e-Government initiatives, but stove-piped systems and processes remain an obstacle to an integrated e-Government" and "The Federal Enterprise Architecture (FEA) is recognized as the necessary, but missing scaffolding for all agency e-Government initiatives". I think everyone in government anywhere in the world will identify with those points. But what are people doing about it in government? The silo-based initiatives have been there forever and continue to proliferate. Only if we put strong controls in to prevent decisions being made on IT projects by silo can we hope to address the issue ... and couple that with an architecture that allows modules to be developed throughout government by whoever has the expertise and need, but that can be plugged in and made available to all.

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